Tag: business advice

Emotional Wellness at Work

On February 24, 2022

In Career, Leadership, Nicholas Fainlight

During the pandemic caused by the Covid-19 disease, around half of US workers admitted to experiencing mental health issues. Leaders are certainly not immune to this experience amidst the challenges of running a business. However, the reality is that without a healthy and psychologically sound leader, an enterprise cannot thrive. Take some time to focus on the emotional wellness of your team.

Many people have experienced both ups and downs with emotional health and have learned to manage it better. Two critical practices used are transparency and ownership. It’s natural to focus on the good in life. However, ignoring the bad can allow stress and anxiety to build beneath the surface. Encourage your employees to express frustrations and stressful situations. Excessive negativity isn’t helpful either, but if you promote an environment where people are afraid to be anything less than positive, you might end up with employees harboring resentment.

Being Transparent

Keep your employees in the loop about developments in the company that might affect them. Pandemic effects have led many companies to downsize and change processes, and employees don’t want to learn about these things at the last minute. Your team is often more intuitive than you think–if the management is stressed, they’ll pick up on it. Rather than letting speculation and anxiety build, communicate with them. Even if you don’t have answers or details, just acknowledging that things are stressful and uncertain will help them feel heard.

Taking Ownership

The second key to keeping good mental health is taking responsibility for what goes wrong. When things go wrong, leaders are those who take ownership. As a leader, you have to own up to your mistakes and learn from them. It motivates leaders to hire people with integrity and create companies that excel by attracting and keeping talented individuals.

As a leader, inevitably, you will make decisions that don’t play out as expected. Whether you snap at an employee or make a catastrophic business decision, you must own up to your mistakes and apologize to the people affected. You set the tone of your team, so if you aren’t being honest and taking responsibility for your actions, your team probably won’t either.

These two steps will help you foster a healthy emotional environment in your workplace.

6 Communication Skills of Influential Leaders

By Nicholas Fainlight

On January 7, 2021

In Career, Investing, Leadership, Nicholas Fainlight

Excellent communication skills and impeccable leadership go hand in hand. Influential leaders connect with their audience at an emotional level. Their words are full of encouragement and inspire people to unleash their full potential.

Here are the secrets of effective leaders.

1. Know Their Audience

You can only communicate effectively after identifying who you are speaking to. Influential leaders know their audience, which helps them to choose the most suitable communication style. Identifying their audience doesn’t mean telling them what they want to hear. It means they relay essential information that the audience ought to know.

2. They Have Mastered Body Language

Effective leaders can tell people’s reactions to their message through body language. They are experts in picking on cues such as body language and facial expression because they understand that this is the only feedback they will receive from their audience. Great leaders use feedback to tweak their communication style.

3. They Are Listeners

Great leaders devote time to listen to the grievances and concerns of their audience. They listen and come up with the best response to their queries or grievances.

4. They Are Clear

Being precise in your communication increases the chances of the audience understanding faster. Great leaders explain things in detail to eliminate room for assumptions.

Whenever great leaders are delegating duties or asking for help from someone else, they strive to provide actionable, simple, and clear instructions. It is imperative to prepare thoughts in advance to provide essential details. Additionally, deliver these instructions in a friendly, calm way.

5. They Are Optimistic and Respectful

Everyone expects leaders to be respectful, but that is not always the case. Focusing on respectful, transparent, and fair communication within a team is an effective strategy for cultivating loyalty and enhancing team performance.

Don’t be tempted to use your status over your team or use fear or coercion as motivators. Instead, be honest and humble even when dealing with your juniors. Desist from being an autocrat and instead be a cheerleader who inspires people to be creative and quick problem solvers.

6. They Don’t Blame Others

When things go south in an organization, effective leaders don’t blame their team. They admit their mistake right away and focus on rectifying it in the future. They are accountable for their words and actions and are always striving to be better versions of themselves.

Boosting Sales Through Blogging

By Nicholas Fainlight

On November 4, 2020

In Career, Nicholas Fainlight, Uncategorized

The world of social media is a big and broad one. However, there are some constants out there. One of them is blogging, which remains a highly useful and relevant way of boosting your sales.

So, what are the benefits of blogging, and how is it worth the time and investment? Here are some thoughts.

Expert Positioning

Blogging gives you a chance to discuss a highly relevant topic in your industry, share your expertise, and give advice on a particular topic. This is about much more than just showing off or looking smart, as it gives you a chance to subtly demonstrate your expertise. This means that you can position yourself as a leader in your field and ensure that people will return to you or your business if they require your industry’s services.

Search Engine Optimization & Social Network Placement

Here’s a simple truth when it comes to Google: Search Engine Optimization is critical. This means that you must do everything in your power to create content that is useful, engaging, and relevant to your line of work.

Blogging is fantastic for that. Google loves frequently updated content, so the more content you can create, the higher your SEO will rank. This means that people who are looking for your line of work are more likely to find your blog, and this makes it more likely that they will find your website.

Furthermore, creating good content makes it more likely that your content will be shared on social networks by others. This is a great way of getting more exposure, and potentially increasing your sales.

Effective (and subtle) Calls To Action

When creating good content, you shouldn’t be overly sales-oriented. Indeed, broadly speaking, you shouldn’t sell too frequently on your blog, as this turns people off and makes them less likely to read your content.

However, that’s not to say that you shouldn’t have a Call to Action. This means that every blog entry should conclude with some sort of action the user should take, and an easy way to commit that action. It may be “read more” or “subscribe to our email list,” but every blog entry should conclude with a specific action that a user should take.

6 Benefits of Frequently Changing Companies Early In Your Career

By Nicholas Fainlight

On April 24, 2019

In Career, Nicholas Fainlight, postgraduate

The average worker in the United States holds approximately 11 jobs during their lifetime, according to the U.S. Bureau of Labor Statistics. This number is likely to increase by several jobs for younger workers, who seem less committed to longevity with their employers. This change in how long someone stays with a company is a direct result of there being plenty of opportunities to choose from in addition to healthy competition amongst companies to offer employees the best salaries and benefits. That said, here are some of the key reasons it pays to switch jobs early in your career.

Acquire more skills

One of the greatest benefits of switching jobs is learning new skills, according to Pay Scale. These are crucial and transferrable skills, such as writing, negotiating, making decisions, and solving problems, that can help you get better jobs in the future.

Avoid career burnout

When you stay at a job too long early in your career, you’ll tend to become more mechanical in how you perform tasks. In fact, Forbes further explains that your ideas will tend to diminish the longer you stick with one job.

Helps self esteem

Face it, as a talented professional, you have various goals you want to achieve during your career. You have a better chance of reaching them by switching jobs more frequently when you’re first starting out. For one thing, you’ll become exposed to more challenging tasks as you advance into higher-level positions. You’ll also experience a greater sense of accomplishment.

Enhances industry scope

It’s a good feeling when you can perform your job efficiently and get recognized for your efforts. Unfortunately, if you stay in a job too long, you risk falling behind on new trends or happenings in your industry, according to Forbes.

Expands your network

The more jobs you have when you’re young, the greater number of contacts you’ll make. These are people who can mentor you or help you advance into executive roles in the future. These business contacts can also be a launching pad for future business endeavors if you have a predilection toward entrepreneurship.

Increases pay and benefits

Often times, people get stuck in careers because there’s no room to move up. This issue tends to stymie both career growth and income. Although you’ll have to gauge various salaries and benefits in your industry, you can often get significant bumps in salary when you make both lateral or upward progressions in new jobs.

Create Strong Client Relationships Nicholas Fainlight

6 Tips for Creating Strong Relationships with Your Clients

By Nicholas Fainlight

On December 5, 2018

In Career, Finance, Nicholas Fainlight

No matter how much experience you have in your industry and working with clients, you should constantly be improving how you interact with your clients. There are always ways to strengthen the relationship you have with your clients, especially if you’re a financial advisor or in some similar position where you’re closely working with clients to meet personal goals and make plans that affect their daily lives. If you’re some kind of a consultant with clients, you want to have as strong relationships as possible with them in order to best meet their needs and keep them happy. Here are some great tips on how to create strong relationships with your clients, regardless of your career.

Discuss their specific goals

When you first start working with a client, you need to clearly establish what their goals are and how you’ll work together to meet those. Your entire role revolves around how well you can help clients work toward their goals, so you need to understand what those goals are before you can make a plan to achieve them.

Keep your promises

If you tell a client you’ll get back to them by a certain date or that you’ll send them useful information or a draft of something you’re working on, stick to these promises. While sometimes situations arise where you may not be able to keep this schedule, be sure to communicate as quickly and clearly as possible. Clients appreciate this treatment and will trust you to do the best for them.

Be honest and authentic

In your dealings with clients, be honest with them. If they’re asking for a service or focusing on a goal you aren’t sure is realistic or you don’t have much experience with, tell them that. Never try to sell a client something they do not actually need. Whoever you work with will appreciate this type of integrity and you’ll create a close bond with your client.

Stay consistent

When you tell a client how your business operates or what you’re going to do for them, stay consistent with what you say. Do not change your tune from conversation to conversation; clients notice that. Remain consistent in how quickly you respond to their emails or calls and make sure all your communication is on a regular basis.

Remain thoughtful

Throughout your time working with your client, find small ways to be thoughtful in your interactions. These gestures could include checking in with them even if you do not have a specific reason to see if they have any questions or sending a card around the holidays. Letting clients know you’re available and think of them personally can help build a stronger relationship.

Regularly touch base

Finally, make sure you regularly touch base with your clients to discuss their goals and whatever you’re working on for them. Keeping them in the loop gives them agency over the project and creates a great relationship with lots of easy communication.

Address Workplace Conflict Nicholas Fainlight

5 Tips for Successfully Addressing Conflict in the Workplace

By Nicholas Fainlight

On November 21, 2018

In Career, Nicholas Fainlight, postgraduate

Unfortunately, you can try your hardest to stay out of conflicts at work and remain a neutral party, but sometimes, no matter what you do, you could find yourself caught in the middle of work drama. This issue is particularly prevalent if you’re in some kind of management position and have to address disputes between employees or work with difficult people. Use these tips to find ways to successfully address conflict without losing your cool; with this advice, you’ll be able to resolve the conflict to the best of your ability and avoid exacerbating it.

Evaluate the situation

Whether the conflict is between you and someone else or between two other people and was reported to you, the first step you take should be to sit back and take time to reflect on and evaluate the situation. You’re going to have your view of the situation, but it’s important to think about whether you missed an important aspect of the issue or if there’s something valid in someone else’s interpretation of what’s happening. In order to successfully resolve, you need to carefully evaluate what’s happening and think about how to move forward.

Get all sides

You can wait to evaluate the situation until you get all sides of the story or you can take the time to think through it before talking to people if you feel the need to calm down about whatever is happening. You’ll eventually need to speak to the person or persons involved in the conflict and get everyone’s side of the story in order to effectively resolve it.

Remain calm

Whenever you talk to the people involved in the conflict or think through it on your own, you need to work on remaining as calm as possible. If you become too heated, it’ll exasperate the situation and make it much more difficult to reach a solution. Learn techniques to remain calm, even in the face of stressful conflict.

Find a neutral party

While you absolutely should not go around your workplace spreading news about the conflict, you should find a neutral party who can be involved in the resolution of said conflict. Human resources is often great for this issue, but if you’re in a management position, you might be the person someone else came to for the neutral party. You need to find someone who can listen to all sides of the conflict and help everyone communicate effectively.

Have a conversation

Finally, in order to actually resolve the conflict, you need to have a conversation about it. Gather everyone involved together and calmly talk out the issues. In some situations, it may be better to first talk to people individually and make sure it’s safe to have a group conversation. The key to effective conflict resolution in the workplace is to remain calm and communicate openly in order to reach a solution as a team.